This initiative has been launched to explore how customs services can be modernized to better reflect the needs of American Samoa. The goal is not simply to digitize forms or replicate the cost and complexity of systems designed for much larger jurisdictions, but to determine what kind of customs process is genuinely appropriate for a small island economy. Treasury and Customs take the view that added layers of classification complexity, intermediary processes, and structures common in larger systems do not automatically align with the realities of Pacific island developing states (SIDS) and territories. This initiative is intended to help identify a more practical, locally grounded approach that works better for the Territory’s trade community, individual users, and government. It also supports a longer-term goal of a more digitally connected American Samoa Government that strengthens coordination, improves planning, and enhances public service across the Territory.
Treasury and Customs are using this initiative to better understand:
This initiative is helping Treasury and Customs evaluate:
Online customs declaration workflows designed to work clearly and practically for businesses, individual users, U.S. mail users, and others with different filing needs across the Territory.
Digital upload and management of invoices and supporting documents to support clearer filing, better review, and more organized recordkeeping throughout the customs process.
Testing whether digital workflows reflect actual government requirements while remaining practical and manageable for businesses, individuals, U.S. mail users, and other everyday filers.
Duty and fee calculations presented through a clearer and more consistent process that helps a wide range of importers and filers better understand costs and requirements.
Clearer visibility into filing progress as declarations move through review, helping users better understand where a filing stands and when next-step action may be needed.
Coordination with relevant ASG departments when additional review, permits, or compliance checks are required, helping support a clearer and more connected review process.
Future opportunities for better reporting, analysis, and operational planning through more structured customs information, trade data, and filing activity across the Territory.
Evaluating what kind of online filing experience is most practical for businesses, individual users, U.S. mail users, and others with different needs and levels of filing experience.
The broader community plays an important role in helping government understand how digital customs services should evolve. Real participation helps identify what is clear, what is confusing, what saves time, and what should be improved.
This initiative is intended to support learning, feedback, and service improvement. It is also aligned with the broader customs modernization principles reflected in the WCO SAFE Framework and the Revised Kyoto Convention (RKC).